Customer Portal helps the clients to provide the right information in a timely manner to their stakeholders. The information is exchanged in a secured manner between the parties to bring transparency and accuracy in the operations. With real-time information exchange, the communication and response delays are reduced.
Quick search option on the container status with the type of cargo for better visibility of operations. Provides the list of containers available to plan resources accordingly. Helps to identify different types of containers including hazardous cargo.
VRS provides the list of registered vehicles with qualified specifications available to carry out specific tasks. The registered user can get the details of all available lists of vehicles and can place special requests for additional vehicles. The system provides a reliable source to transact with vehicle operators easily and efficiently.
Dock/Ship Program Inquiry helps to locate the real-time status of the vessel whether it’s in repair or under loading/unloading operations. The activity-based tracking is visible to the customer while the operations or repairs are carried out and the future activities can be planned efficiently
Provides Gross weight of the cargo either from vessel or trucks for efficient and transparent billing. Draft survey reports are used for calculating the cargo loaded to the vessel. Similarly, the tare weight of the truck is reduced from the weight of the loaded truck to get the total quantity of cargo brought in for export. The user can get real-time details of cargo loaded upon request.
Import Weighing result is provided through request either from draft survey results or calculating the weight of truck at the exit gate by reducing the tare weight of the truck. The customer portal provides a transparent and efficient method for obtaining the Import weighing results within less time.
Online Proforma Invoice is an interim invoice with all the operational rates defined for a specific job. This helps to estimate the total cost of services that need to be settled when the final invoice is generated. Also, if any additional services are to be added during operations, it can be done through the requestion Portals.
Flexible and configurable tariffs and billing module helps to invoice on time without charges, the relevant taxes after the service have been provided. Customers can check the tentative charges for Ports services in order to estimate the cost of cargo discharge. Any delays. Users can easily configure different tariffs based on service type, ad-hoc
Mobile compatible solutions for better user experience. Easy access to information and request status through a mobile interface. Provides access to relevant information while on the move through various mobile browsers. Custom-built mobile apps to meet specific client requirements.
Extensive integrations with third-party applications for seamless transaction and information exchange. REST API based web services are commonly used as standard practice for integration. Our solutions are capable of handling both real-time as well as batch-wise integrations providing flexibility to the clients to meet their business requirements.
Better turnaround times, Improved utilization, Reduced operational cost, higher customer satisfaction. iPortman Customer Portal with Industry best practices will help you to improve the resource utilization, manage the constraints with Planning and Scheduling functions.
Start your digital transformation journey with iPortman’s Customer Portal Solution for automating your Customer Portal with seamless integration with other port subsystems. Our solutions can be deployed as independent modules or along with other iPortman modules. Can be integrated with your existing solutions.
Our support teams provide uninterrupted support services to customer across the world. Our blend of onsite/offsite support helps our customers to maintain higher uptimes. Apart from our L1, L2, L3 support, we provide enhancements, security patches, environment upgrades to keep our applications update and resilient.
All our solutions are deployable On-Premises or On-cloud of customer preference. Our customers deployed solutions on Azure, AWS, Google Could, SAP BTP and private cloud environments. Our SAAS offering are deployed on customer chosen cloud environments in respective regions.
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"We are extremely satisfied with the comprehensive solution provided for our Container Freight Station, which includes full integration with gate operations, planning, and mobile solutions."
"Envision upgraded our Maximo from version 4.1 to 7.6. We are very satisfied with their services. The solution is well-configured to meet our specific requirements and needs."
"Envision successfully migrated our Maximo system from version 5.1 to 7.6. The upgraded application meets all our requirements and functions to our complete satisfaction, thanks to the excellent support provided by Envision."
"We deployed Envision’s iPortman, an integrated port management solution, for end-to-end port automation with SAP ERP integration. We are thrilled with how seamlessly the system works and the remarkable improvements it has brought to our operations!"
"Envision successfully migrated our legacy business application from Ingres Open Road to Oracle ADF. Despite ADF being a new development environment for them, they quickly mastered it and delivered the project nearly on schedule."
""We are thrilled to partner with Envision. Their profound understanding of Ports and Terminals is truly commendable. It's rare to find an organization with such a diverse range of capabilities—spanning business applications, visual recognition, embedded systems, and big data—all seamlessly aligned to deliver comprehensive solutions.""
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